Assignments of Dates and Deposits

Date Protection Policy

Insurance

House Staffing Services

Floor Plans

Copyrighted Material

Freight Deliveries - Crate Storage

Basic Rental Services

Physical Arrangments

Box Office

Programs - Novelties - Souvenirs

Food and Beverage Items

Security

Air Conditioning and Lighting Policy for Move In and Move Out

Telephone Contacts

Special Services and Equipment

Technical Personnel

Local No. 55 I.A.T.S.E. Union Stagehand Rates

Production Information

Rental Rates and Charges

ASSIGNMENTS OF DATES AND DEPOSITS

Tenants desiring information regarding availability of dates should contact the Director or the Assistant Director of Civic Facilities at 540-375-3004. Our standard rental agreement will then be forwarded to you and should be signed and returned to the Director of Civic Facilities. A temporary "hold" will be placed on the date with reference to the time desired and room assignment. Attached to this agreement should be the required deposit, preferably in the form of a certified check made payable to the Salem Civic Center Complex. If a copy of the signed agreement and deposit are not received by the Director of Civic Facilities within fourteen (14) days from the date the initial "hold" is placed, the date(s) will be released without notice. "Holds" may be challenged by other parties desiring the same date, and the tenant may be asked to produce the signed agreement and deposit within twenty-four (24) hours of the challenge. Deposits are not refundable for canceled events.

DATE PROTECTION POLICY

When comparable events request the same dates, preference on dates is given in order of requests. The Civic Center will attempt to provide protection before and after events to competitive shows.

INSURANCE

Thirty (30) days prior to event, the tenant must supply the Director of Civic Facilities with a certificate of insurance naming the Salem Civic Center Complex and the City of Salem, Virginia as additional insureds on the face of the policy. The limits of this insurance will not be less than $1,000,000.00 Combined Single Limit. Tenants who fail to provide the required insurance coverage may be insured by the City of Salem with a premium deducted from show settlement. In many instances, the Civic Center can secure the required insurance coverage and backcharge this to the event.

HOUSE STAFFING SERVICES

The Salem Civic Center provides the services of all staff normally required to stage an event. This personnel includes box office services, ticket sellers, ticket takers, ushers, stagehands, security, lighting technicians, sound and audio-visual personnel, custodians, forklift operators, and the like. Inasmuch as the Civic Center is rented on a "four walls" basis, charges for staffing are the sole responsibility of the tenant and, and rates are listed on the following pages. The number of event services personnel and technicians are determined by the Director of Civic Facilities in consultation with the tenant and are based on expected attendance and like factors.

FLOOR PLANS

All exhibit shows are required to submit a copy of the proposed floor plan to the Director of Civic Facilities at least fifteen (15) days prior to the event. This plan must be approved by the City of Salem Fire Department and the Director of Civic Facilities. Tenants are instructed not to assume that the floor plans are acceptable until they receive a copy of the plan showing the necessary approval of the Civic Center Complex.

COPYRIGHTED MATERIAL

FREIGHT DELIVERIES - CRATE STORAGE

The Salem Civic Center will accept in advance freight shipments for tenants or exhibitors, subject to building limitations. Freight invoices should state the show name and will not be accepted with monies due (no C.O.D.). There is a charge for items received prior to setup day.

BASIC RENTAL SERVICES

The Salem Civic Center Complex shall provide at no additional cost to the tenant general room lighting, ventilation, and air-conditioning or heat during the hours the premises are open to the public; use of lobbies/vestibules, hallways, box office, and other public rooms, facilities appropriate to the use of that space described above on the dates and during hours listed. Limited office space is available for use of event management, if requested, at no charge.

PHYSICAL ARRANGEMENTS

All physical arrangements and setup information must be presented to the Director of Civic Facilities at least five (5) working days prior to the event. Precise preliminary planning will allow the Civic Center to provide your event with the best possible service.

BOX OFFICE

The Civic Center operates its own box office utilizing the computerized TicketMaster ticketing system. This assures our customers of the maximum number of outlets in the area for the sale of their tickets. List of outlets at the current time may be obtained from the Box Office Supervisor. The charge for box office services is three percent (3%) of gross ticket sales after applicable taxes. A mutually agreed and negotiable upper stop limit may be placed on this charge. All tickets for admission to events scheduled for presentation at the Salem Civic Center arena must be sold through the Civic Center box office and outlets. The consignment of tickets to tenants must be approved in advance by the Director of Civic Facilities or the Box Office Supervisor.

PROGRAMS - NOVELTIES - SOUVENIRS

The sale of all programs, novelties, and souvenirs is subject to a minimum twenty percent (20%) commission fee payable to the Salem Civic Center at the completion of the performance. A flat fee may be negotiated between the tenant and the Director of Civic Facilities when it is in the best interest of the City of Salem to do so. Virginia state sales tax is also collected by the Civic Center and remitted to the Department of Taxation. Sales tax is non-negotiable and is collected before any other commissions are paid.

FOOD AND BEVERAGE ITEMS

Food and beverage items may not be sold by the tenant or by exhibitors, or their representative at any time. Samples of food or beverage may not be distributed by the tenant, exhibitors, or their representative without the permission of the Director of Civic Facilities. Tenants renting the Salem Civic Center Complex for food and beverage functions must utilize the services of our in-house catering department (Salem Catering & Concessions). It is suggested that any tenant planning such a function contact Salem Catering & Concessions at 540-375-0956 for menus and pricing.

SECURITY

Tenants are responsible for complete security within the portion of the Civic Center rented. All security arrangements are subject to the approval of the Director of Civic Facilities. For Civic Center arena events, the tenant must provide all doormen, guards, police, ticket takers, ushers, ticket sellers, and stagehands to properly staff event. The tenant should provide badges or passes for all personnel, exhibitors, service contractors, and subcontractors.

AIR CONDITIONING AND LIGHTING POLICY
FOR MOVE IN & MOVE OUT

Air conditioning and full lighting are in operation only during the contractual show hours of an event. Air condition will not be in operation during set up or tear down of an event, unless the temperature conditions might create excessive discomfort for those participating in these activities as deemed by the Director of Civic Facilities.

TELEPHONE CONTACTS

The Salem Civic Center Complex administrative office telephone number is 540-375-3004, and the facsimile number is 540-375-4011. Personnel are as follow:

SPECIAL SERVICES AND EQUIPMENT

TECHNICAL PERSONNEL

PRODUCTION INFORMATION

Arena Seating Capacity
6,820 concert with 60' x 40' stage

Adjustable Risers
8"-16" available - 12 4' x 8' sections

Exhibit Area (10,000 sq.ft.)
Secured load-in area for concerts at the rear of the arena connected by a 12' x 14' roll-up door. Shore power for up to six buses (maximum fit) with additional outside doors. No trouble with semi-trailers or buses in entering or leaving. Floor
Concrete - unlimited load

Ceiling Height
42' to light beams (rig point)

Rigging Information
41' from floor to beams for rigging. Rigging is situated by dead hang or bridal of main support beams of building on 30' centers.

Stage (SICO)
Portable - variable height (48"-72" in 4" increments) - maximum size (40'x80' - maximum width is 80' due to fire laws. Optimal depth is 40.')

Electric
1 each - 600 amp service
1 each - 400 amp service
2 each - 200 amp service
Location stage left and stage right

Overhead Electric
Mixed system
Mercury vapor
Incandescent

Spots
4 Zenons in house

Fork Lifts
1 14' lift-5000# capacity
1 9' lift-4000# capacity

Dressing Rooms
One large dressing room and one small dressing room located each side of stage area (SR & SL). Large dressing rooms have showers; small dressing rooms do not have showers. All have toilets and other standard amenities.

One large dressing room is available at the front of the house with access through basement which is secure. Additional large dressing room and small dressing room at the front of the house with no easy access except through public.

Production Office
Stage left - phone numbers 540-389-6739 and 540-389-0685
No long distance - $125.00 fee per phone

Pay Telephones
4 - all levels

IATSE Contact
Jim Nelson - 540-362-3546
Includes car loaders-riggers and stagehands

RENTAL RATES AND CHARGES
ARENA

RENTAL RATES AND CHARGES
Dances

In addition to the required space rental, it will be the responsibility of the tenant to pay for two security guards and one Civic Center employee at the prevailing rate beginning one hour prior to the scheduled start time of the dance and ending when the last person, including the band or DJ and all guests have vacated the space. Tenant must purchase setups from Salem Catering at the prevailing rate per person plus service charge and tax.

For banquets there is no separate space charge assessed, provided a minimum of 20 persons is served in parlors and a minimum number depending upon the space requested in the community room.